Written requests must contain the name and address of the person making the request and sufficient information to enable Council officers to locate the information requested.
Once we have received a request, the Council has 20 working days to:
Confirm whether we hold the information requested
Advise who holds the information if we do not have it (If the information that you request is held by another public authority, then your request may be transferred to the correct body with your agreement).
There are a number of exemptions to the Freedom of Information Act in law. Sometimes, the Council may need to consider whether the information requested should be released or whether it is exempt. If the information requested is exempt then the Council has the right to refuse the request.